Impression Technology
 





 

iCapture AT WORK

California Performance Review—August, 2004

"EDD's new system uses advanced technologies such as high speed mail opening equipment, document management, storage and retrieval, electronic documents, Optical Character Recognition, Intelligent Character Recognition, and automated workflow. These technologies enable EDD to substantially improve the speed and efficiency of its mail opening, data capture, cashering and fund allocation processes and provide the department with document imaging, storage and retrieval capabilities. The on-line storage and retrieval of images eliminates the need to maintain paper files of employer documents and provides immediate access to imaged documents by EDD staff throughout the state enabling them to better serve the employer community.

According to the Tax Engineering and Modernization Post Implementation Report, EDD was able to reduce or redirect more than 450 positions and save more than $18,000,000 in administrative costs annually."


 

 



 

TAX AND REVENUE SOLUTIONS…..A RECORD OF SUCCESS

While Impression Technology was founded in 1997, the experience of its staff in designing, developing and implementing automated data capture systems actually began in 1986 as software engineers of Teknekron and of SHL Systemhouse delivering turnkey image systems for large organizations throughout the world. Notable projects in the Revenue and Financial sector included capture systems for the Treasury of Mexico, Australian Tax Office, Merrill Lynch, Fidelity Investments, Inland Revenue in New Zealand and the States of Mississippi and Florida. These projects, and others performed for clients outside of the Public Sector, provided the staff an in-depth understanding of the datacenter processes and scaleable performance associated with large-scale implementation of data capture solutions in the Public Sector as well as an appreciation for the design of high performance and cost effective solutions.

Since the inception of the company, iCapture has been installed at Tax and Revenue Agencies and Departments throughout the United States. Successful projects, completed on schedule and on budget, have been performed for the:

  • Tax Branch of the California Employment Development Department, one of the three largest tax collection agencies in California
  • California Board of Equalization for the processing of all Sales and Use Taxes
  • Washington Department of Revenue for the processing of monthly, quarterly, and annual Sales and Excise taxes.
  • Department of the Treasury, Commonwealth of Puerto Rico for income tax processing
  • Oregon Department of Revenue for all taxes.
  • Tax Division, City of Peoria, Arizona for the City business tax
  • Ohio Department of Taxation for the Commercial Activity Tax
  • City of Peoria, Tax Division for Sales Taxes processing
  • City of Tuscon, Tax Division for Sales Taxes processing
  • City of Phoenix, Tax and Licensing Division for Sales Taxes and business license processing

The solutions we offer in the Tax and Revenue offer a number of distinguishing features that set them apart form other offerings. Among these are:

  • A hardware and software architecture that has proven to be one of the fastest and most reliable automated data capture systems in the industry….just ask our clients.
  • A solution where distinct production, test and training environments can simultaneously be in operation on the same hardware, thus minimizing capital investments.
  • A solution where there is an auditable record of every change for every transaction, whether the change was caused by a data entry operator or automated iCapture process.
  • Automated statistics and management reports that provide unprecedented management control over system operations as well as continuous improvement data.
  • Powerful user oriented applications and tools for the introduction of new forms, business rules and processing logic, including the testing of client developed code.
  • Integrated iCapture applications that support data capture from facsimile, the Internet and EDI transactions.
  • Complete integration with leading imaging and remittance processing solutions including FileNet, InfoImage, Alchemy, J&B Software and Unisys Remittance and LockBox.

One of the greatest competitive advantages that Impression Technology has is the staff that we assign to each project. This advantage can best be described by the statement made by Mel Kripes, Operations Manager of the Washington Department of Revenue at the completion of their automated data capture and imaging project:

“I recommend that if you have the opportunity to work with Impression Technology, try it. You will not regret it!”

If you would like to learn more about Impression Technology’s iCapture solutions for Tax and Revenue, or to arrange a demonstration, please contact Bruce Lechner at 925.280.0010, ext. 20 or email, sales@impression-technology.com.

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iCapture® is a registered trademark of Impression Technology, Inc.