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California Employment Development Department expands iCapture™ to support

Unemployment Insurance Claims Processing

WALNUT CREEK, Calif.--June, 2005

In a major expansion of their current iCapture solution, the California Employment Development Department has signed a contract with Impression Technology that will allow the automated processing of UI Continuing Claims at EDD’s Tax Processing Center in Sacramento, California. Originally installed in 1998, the Impression iCapture system has been processing over 28,000,000 documents annually for EDD’s Tax Branch and the current project will increase this volume to over 40,000,000 documents annually.

At the present time, EDD operates sites in both Northern and Southern California to process the approximately 12,000,000 claims filed by the citizens of the State to collect benefits associated with Unemployment Insurance. This project is designed to consolidate that activity into a single location just outside of Sacramento and to leverage the capabilities of the iCapture technology that was installed as a part of the EDD Tax Engineering and Modernization (TEAM) project that was performed between 1997 and 2000. EDD has been able to document that the automated data capture and imaging subsystems within TEAM have reduced the costs associated with data entry and document management within the organization by 43% annually, and this same technology and process improvements will be utilized within EDD’s UI Branch as a result of this project.

This project will use the new IBML document scanners that are being installed by EDD as a part of its Document Management Refresh and Consolidation (DMRC) project which is expected to begin in late 2005. Under the terms of the contract, Impression will provide additional iCapture licenses and the software will be customized to meet the business requirements of the UI Branch for the processing of Continued Claims. Impression will also provide all professional services associated with the final system design, installation, intergration with the existing TEAM environment, testing and training of the UI Branch staff. The project is scheduled for completion in December, 2005.

For additional information, contact Bruce Lechner, Vice President, at 925.280.0010, ext. 20.

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