California Performance Review Cites EDD Success

WALNUT CREEK, Calif.--August 30, 2004

The recent California Performance Review report, prepared for Governor Schwarzenegger, cites the success of the Tax Engineering and Modernization (TEAM) project that was performed by the California Employment Development Department (EDD) in 2001. As all of the data capture operations within EDD are accomplished using Impression Technology’s iCapture system, Impression was pleased to see that the savings and benefits that are being realized through the use of iCapture were specifically highlighted in this widely publicized Report. The Report states:

“EDD’s new system uses advanced technologies such as high speed mail opening equipment; document imaging, storage and retrieval; electronic document management; Optical Character Recognition; Intelligent Character Recognition; and automated workflow. These technologies enable EDD to substantially improve the speed and efficiency of its mail opening, data capture, cashiering and fund allocation processes and provide the department with document imaging, storage and retrieval capabilities.” The Report continues by stating; “According to the Tax Engineering and Modernization Project Post Implementation Evaluation Report, EDD was able to reduce or redirect more than 450 positions and save more then $18 million per year in administrative costs. Upgrading BOE’s and FTB’s systems should produce similar savings and efficiencies.”

For further information on the California Performance Review Report, or iCapture processing at EDD, please contact Bruce Lechner, Vice President, at 925 280 0010, ext. 20.